
Seabuckthorn International Inc.
Privacy and Service Commitment
Pricing, Payment
& Taxes
Pricing
The price in effect when we receive your order will be
the price that is charged.
No COD orders accepted.
Payment Information
Current billing address and phone information must be
included in every order.
Visa, Mastercard, American Express, Discover and PayPal are
accepted.
Taxes
GST is charged to all Canadian orders.
TVQ Sales Tax will be charged to Quebec customers.
Shipping Alternatives
Seabuckthorn International commits to shipping orders
within 72 hours of notification of payment.
Seabuckthorn International Inc. employs the eParcel
Shipping module from Canada Post. This shipping module will allow you to choose
your delivery method, delivery time and shipping fees. With eParcel we are able
to support the flexible delivery option which allows you to received your order
at night or on the week-end. The shipping cost is calculated by the Canada Post
eParcel Shipping Module at the time of purchase and is based on the weight and
size of the package and the method of shipping that is selected.
Return Policy
we do not accept product returns.
We take great care in the packaging and shipping of every product purchased from Seabuckthorn International Inc. However, should your product be damaged in shipment, or the wrong item shipped, you may receive a replacement product or a credit on a future purchase. If the product has been opened we will not issue a credit or replacement.
Please follow the steps below before returning any items to
us:
Your name, phone number, and email address
Your order number
The items you wish to return
The reason for your return
Whether you would prefer a replacement item or store credit
A customer service representative will respond with a Return Authorization.
Return your unopened product(s) via commercial carrier or the U.S. Post Office to the address provided in the Return Authorization.
Upon receipt of the returned items, we will issue either store credit or ship a replacement item, depending on your request. Please note that shipping charges cannot be refunded.
If you have any questions about our return policy or about
your order, please do not hesitate to contact us at sbt@seabuckthorn.com
The Seabuckthorn International Inc. Customer Service
Center
We are always pleased to hear from customers and potential
customers!
Seabuckthorn International Inc.
Customer Service Department
Phone: 250 767 6100 Fax: 250 767 9156
Hours: Monday-Friday 9:00 AM - 5:00 PM PST
E-mail: sbt@seabuckthorn.com
Privacy & Other Consumer Issues
Shopping Cart Consumer Issues